Return Policy

Returns 

We want you to be happy with your order so provide 15 days from the time of delivery to experience Lunar Herbals products before initiating a return. If 15 days have gone by since you received the product and you have not contacted our customer service team, unfortunately you don't qualify for a return or refund. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds 

Once your return is received, we will send you an email to notify you that we have received your returned item and a credit will automatically be applied to your credit card or original method of payment within 7 business days.

 

Sale items (if applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

 

 

Shipping 

To return your product, you should mail your product to: 

Lunar Herbals LLC 4585 Fortuna Way, Salt Lake City, UT United States of America. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.